PrivacyPolicy

1. Introduction

At DocLap Software (“we,” “our,” or “us”), we are committed to protecting your privacy and the privacy of your pets. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Petio mobile application (“App”).

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and email address (when creating an account)
• Device information and app usage data
• Payment information (processed securely by app stores)
• Communication preferences

2.2 Pet Information

To provide our services, we collect information about your pets:

• Pet names, breeds, and ages
• Health records and medical history
• Medication schedules and dosages
• Veterinary appointment information
• Care routines and preferences
• Photos of your pets (optional)

2.3 Technical Information

We automatically collect certain technical information:

• Device type and operating system
• App version and usage statistics
• Crash reports and performance data
• IP address and general location data

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain the App's functionality
• Send medication reminders and notifications
• Track and manage pet health records
• Process subscription payments
• Improve app performance and user experience
• Provide customer support
• Send important updates and announcements
• Analyze usage patterns to enhance features

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party services that help us operate the App (e.g., cloud storage, analytics)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Secure cloud infrastructure
• Regular security audits and updates
• Access controls and authentication
• Backup and disaster recovery procedures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time by contacting us.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your information

8. Children's Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Cookies and Tracking

We may use cookies and similar tracking technologies to enhance your experience and analyze app usage. You can control cookie settings through your device settings.

11. Third-Party Services

The App may integrate with third-party services (e.g., app stores, analytics providers). These services have their own privacy policies, and we encourage you to review them.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the App and updating the "Last updated" date. Your continued use of the App after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: