Terms ofService

Last updated: September 1, 2025

1. Acceptance of Terms

By downloading, installing, or using the Petio mobile application (“App”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use the App.

2. Description of Service

Petio is a mobile application designed to help pet parents manage their pets' health, medications, appointments, and care routines. The App provides features including but not limited to:

  • Pet profile management
  • Health record tracking
  • Medication reminders
  • Veterinary appointment scheduling
  • Care routine management
  • Health analytics and insights

3. User Accounts

To use certain features of the App, you may need to create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Providing accurate and complete information
  • Notifying us immediately of any unauthorized use

4. User Responsibilities

You agree to use the App responsibly and in accordance with these Terms:

  • Provide accurate and up-to-date information about your pets
  • Use the App for its intended purpose only
  • Not attempt to reverse engineer or modify the App
  • Not use the App for any illegal or unauthorized purpose
  • Respect the privacy and rights of other users

5. Privacy and Data

Your privacy is important to us. Please review our Privacy Policy, which is incorporated into these Terms by reference. The App collects and processes personal data in accordance with our Privacy Policy.

6. Subscription and Payment

Petio offers both free and premium subscription plans:

  • Free Plan: Basic features available at no cost
  • Pro Monthly: $6.99/month for advanced features
  • Pro Annual: $59.99/year for the best value

Subscriptions automatically renew unless cancelled. You can cancel your subscription at any time through your device's app store settings.

7. Medical Disclaimer

Important: Petio is not a substitute for professional veterinary care. The App is designed to help you track and manage your pet's health information, but it does not provide medical advice, diagnosis, or treatment. Always consult with a qualified veterinarian for medical decisions regarding your pet's health.

8. Intellectual Property

The App and its content, including but not limited to text, graphics, images, logos, and software, are owned by DocLap Software and are protected by copyright, trademark, and other intellectual property laws.

9. Limitation of Liability

To the maximum extent permitted by law, DocLap Software shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the App.

10. Termination

We may terminate or suspend your access to the App at any time, with or without cause, with or without notice. Upon termination, your right to use the App will cease immediately.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms in the App. Your continued use of the App after such changes constitutes acceptance of the new Terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us at:

DocLap Software
Email: support@petio.app
Website: https://petio.app

QuestionsAbout Terms?

If you have any questions about our Terms of Service, please don't hesitate to reach out to our support team.